I drive an older car that I always knew would break down some day in a bad place and need towed. I figured I could always easily look up the number of a towing company using my phone's internet service if I ever needed to. Recently, my car started making an alarming sound that led to me pulling off the road while driving down the highway. It then wouldn't start back up. I grabbed my cell phone and went to do a web search to find a local towing company, and I realized I had used up all of my data plan for the month! It was late at night, so I had to call and awaken friends until someone answered who could help. I created this blog to help others avoid the same embarrassment as me. Always keep the number of a tow truck company in your car.
25 February 2015
When you own a towing business, your day is filled with call after call as you ride out to help those who are stranded. Providing great customer service should be at the top of the priority list for every business. When a customer has a bad experience with a company, they are less likely to use them again. This could mean a heavy decline in your client base. It is important that you make your customers feel special during every tow to help gain more clients in the long run.